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(Junior) CRM Manager for the Belgian Market (m/f)

Wer sucht Zalando SE
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(Junior) CRM Manager for the Belgian Market (m/f)

Zalando’s success also tells the story of our exceptional team and our efforts. We are always happy to welcome new colleagues who join us in creating the world’s best online fashion experience. 

Thanks to our eCommerce expertise and can-do spirit, we’ve become one of Europe’s most favorable online shopping destinations in only a few short years. Today, Zalando operates in 15 countries. The core of our business is to be cutting edge in each and every one of our fundamental pillars: fashion, internet technology and logistics. Zalando SE, which is based in Berlin, operates the international business and takes care of our business development, comprising of management, marketing, IT and administration.

As a (Junior) Direct Communication Manager, you will be responsible for Direct communication measures and optimisation for the Benelux market.


  • You plan and prepare email marketing along with push notification campaigns for the Belgian market
  • You are responsible for Quality Assurance among all campaign sendings
  • You forecast, monitor and report on performance and country trends
  • You optimize the campaign portfolio according to budget and performance targets
  • You carry out and analyse A/B tests to optimise performance and strategy
  • You will participate in local projects developing Zalando even further.


  • You have a degree in Marketing, Communication or Business
  • You have 1 - 3 years’ experience in a relevant field
  • You are a master in the Flemish language, fluent in English and French is a plus.
  • You are proficient in using Microsoft Office (especially Excel) and ideally, you have basic knowledge of HTML
  • You have a proactive approach and strive for excellence, whilst working independently and in a structured manner
  • You are flexible, enthusiastic and have a team spirit
  • You have affinity with the Internet, fashion and online retail


Our recipe for success: think big and act fast. What you're doing today will affect millions of customers tomorrow. At Zalando, you have the chance to work on the world's best online fashion experience in a rapidly growing international company. What else? We do of course have a lot more to offer:

  • Boredom doesn't get a look in here! Zalando is a working environment where something new happens every day
  • Training and further development opportunities to expand your skills and help you on your way
  • An international team of experts to inspire and support you
  • An easily accessible workplace right on the main arteries of the hottest Berlin districts
  • Attractive employee discounts in our online shop
  • A feel-good team: We don't just work well together, we also like to get together after work 
  • A full time position starting immediately.

Auf diesen Job bewerben


Then we'd be more than happy to receive your application!

Any further queries? Please do not hesitate to contact us via email // 

Michael Williams : michael.lee.williams@zalando.de

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