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Senior CRM Manager (m/f)

Wer sucht Dreamlines GmbH
Wo arbeiten Hamburg
Wie arbeiten Vollzeit
Wann anfangen sofort


  • You lead our international CRM-Team for 8 active markets, covering 7 languages
  • You will be responsible for the definition, execution, reporting and optimization of our CRM-strategy in all markets
  • You optimize the Newsletter and CRM performance by coordinating the product selection process with our global supply team
  • You are responsible for the reporting, analysis and optimization of all customer contact points along our customer journey
  • You define, execute and optimize the international multi-channel CRM strategy
  • You define the CRM requirements for our IT-team


  • 3+ years CRM experience in email and CRM marketing, loyalty programs and customer retention
  • You have worked with ESPs; SalesforceMarketingCloud is a plus
  • Successful track record of optimizing and improving CRM channels and strategies in e-commerce businesses
  • Next to your entrepreneurial mindset, you have strong analytical and project management skills combined with a highly energetic and self-motivating attitude
  • You have a keen and curious nature, with the ability to push back and challenge conventional wisdom
  • You are an experienced user of Excel; knowledge of HTML and SQL is advantageous
  • You are fluent in English (verbal and written)


  • An international and dynamic company culture in the city center of Hamburg, the Northern capital of Germany
  • Opportunity to share a successfully grown e-commerce company
  • Management responsibility from day 1 on
  • Flexible working hours, grants for public transport & pension funds, free drinks & fruits, cruise & shopping discounts, company sports, team & company events on a regular basis

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